Returns & Exchanges

At Imperfects, we celebrate the unique character of every piece and want to ensure you are completely satisfied with your fit. If your order isn't quite right, we offer a 30-day window for returns and exchanges on all unworn, unwashed items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are intact, and include the provided packing slip.

3

Label and Ship

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.

4

Receive Your Refund

Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing